Review Guidelines

Our review guidelines were created to provide a quick reference of what to do and what not to do when writing review to ensure that its quickly passes the approval process.

Please remember to ALWAYS:

  • Provide useful information, such as what might set this facility aside from others;
  • Ensure your review is related to the overall care, services and environmental surroundings of the facility.

Please remember to NEVER:

  • Post reviews in regards to an isolated negative experience you may have had with a facility. These matters should be taken up with the facility directly;
  • Post reviews in reference to specific employees at a facility;
  • Post reviews that are primarily a complaint about financial matters;
  • Post a review in response to a previous review. This is not a blog and all members have the right to their own opinion;
  • Include any profanity (including creative spellings such as #$ %@), obscenity, abusive language or inappropriate slang;
  • Include personal information, such as full names of people who are not public figures, phone numbers, specific physical addresses, or email addresses;
  • Include content that is overly controversial, potentially confrontational or personal;
  • Include references to other web sites, hyperlinks or URLs.

Please also note:

Reviews are monitored by Aged Care View, and Aged Care view has the right not to post a review should the above guidelines not be followed.

Please allow up to 24 hours for your review to become live and you can always request to have a review removed by emailing support@agedcareview.com.au.

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