Contacts and resources

Contacts

Problems with a health service or concerns about health privacy

  • Call the Office of the Health Service Commissioner on 03 8601 5200 or toll free 1800 136 066

For general enquiries relating to SRS's

  • Contact a program advisor at the Department of Health on 03 9096 7467 or 03 9096 8907

Report concerns or query the compliance of SRS's with the relevant Act

Contact the Authorised Officer in the relevant region who is responsible for monitoring SRS compliance with the relevant Act and regulations.

  • Barwon South Western Region call 03 5226 4540
  • Eastern Metropolitan call 03 9843 6000
  • Gippsland Region call 03 5177 2500
  • Grampians Region call 03 5333 6669
  • Hume Region call 03 5722 0555
  • Loddon Mallee Region call 03 5434 5555
  • North & West Metropolitan call 03 9412 5333
  • Southern Metropolitan call 03 9213 2111

Support & assistance for people who are homeless, at risk of homelessness or living in low-cost accommodation, including pension-level SRS's, to access appropriate services

Call the Community Connections Program (CCP) in your region:

  • Merri Outreach Support Service (Darebin, Whittlesea, Banyule, Nillumbik, Moreland)
    Call 03 9383 4988
  • Society of St Vincent de Paul - Aged and Community Services (Moreland, Hume)
    Call 03 9304 9914
  • Inner South Community Health Service (Port Phillip, Stonnington and Glen Eira)
    Call 03 9534 8166
  • City of Kingston (Kingston, Bayside)
    Call 03 9581 4819
  • LINX - Eastern Region Mental Health Assoc (Greater Dandenong, Casey, Cardinia)
    Call 03 9794 8366
  • MI Health Community Connections Program (Peninsula Community Health Service, Frankston, Mornington Peninsula)
    Call 03 5975 8266
  • Older Persons Outreach Program (OPOP) (Wintringham - older adults only, Port Phillip, Stonnington, Glen Eira)
    Call 03 9555 5377
  • ABODE - Western Region Health Centre (Maribyrnong, Hobson's Bay, Wyndham, Brimbank)
    Call 03 9687 4499
  • Doutta Galla Community Health Service (Melbourne, Moonee Valley)
    Call 03 8327 1700
  • Salvation Army Eastcare (Eastern Region)
    Call 03 9890 7144
  • Quantum Support Services (Gippsland)
    Call 03 5152 5098
  • CoNECT Support - Rural City of Wangaratta (Hume Region)
    Call 03 5721 0777
  • Loddon-Mallee Housing Services (Loddon-Mallee)
    Call 03 5032 3606
  • St Laurence Community Services (Geelong) (Barwon)
    Call 03 5282 8933
  • Brophy Family Services (Warrnambool) (South West)
    Call 03 5561 8888
  • Centacare (Ballarat) (Grampians)
    Call 03 5337 8917
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Resources, further reading and useful organisations

Department of Health - SRS

Department of Health - Supported Residential Services

The Department of Health provides a range of information on SRS's from choosing and living in an SRS to legislation.

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