Privacy statement

Our privacy statement was created to demonstrate our commitment to your privacy, and to answer the questions you may have about the way our website collects personal information.

How does Aged Care View use the information I provide?

Aged Care View uses the information you provide via our website to provide you with content relevant to your search for aged care. This may include search results, news, resources, and sponsored links or advertising; provided via formats including (but not limited to) website, email, and printed publications.

Your preferences and information submitted will determine what content you will receive via our website and other media; some of which may be provided by third parties. However, Aged Care View will not sell or give away your personal information to any other person, company or organisation, unless:

  • it is required by law, or;
  • you expressly agree to us giving out your information.

We analyze non-identifiable website traffic data to help improve our services to you. Data such as the type of operating system you use, browser software, screen resolution, and other non-identifiable user information is reviewed on an aggregate basis in order to tailor our website to user needs.

Why does Aged Care View record IP Addresses?

When a user visits Aged Care View, our computers record their IP address. This IP address will be recorded and sent when a user contacts us, in order to prevent spam and fraudulent activity.

What are cookies and why does Aged Care View use them?

A cookie is a piece of data stored on a user's computer hard drive, containing information about that user. A cookie can only be accessed across the internet by the website that placed it there. Cookies are used by the Aged Care View website to remember your preferences, to add functionality, and for security.

You may choose to reject a cookie that the Aged Care View website attempts to place on your computer, however you may then be limited in your use of some areas of the website.

Do other websites respect my privacy too?

The Aged Care View website contains links to other websites. We are not responsible for the privacy practices of these other websites. We encourage you to be aware when you leave our website and to read the privacy statements of other websites that you use. This privacy statement applies only to web pages within the www.agedcareview.com.au domain.

What is "spam" and does Aged Care View send it?

The widely accepted definition of "spam" is unsolicited commercial email, or in other words, email of a commercial nature that the recipient does not want. Aged Care View does not send "spam".

We will only contact you via email to:

  • Discuss information which you have specifically requested;
  • Respond to an enquiry you have sent us;
  • Provide information relevant to your account with Aged Care View (e.g. change of password and other account administrative functions), or;
  • If you have expressly given permission for us to send you email updates and/or offers.

Your email preferences can be set via the "My profile" page on this website.

If you have received unwanted email sent from Aged Care View, or purporting to be sent from Aged Care View, please contact Aged Care View.

If you have any questions about the privacy practices of the Aged Care View website or your dealings with Aged Care View, please contact Aged Care View. We are committed to being of service to you and resolving any issues that may arise.

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